High-Fidelity Mockups
Final Adjustments - Refining the Design
Make quick informed decisions
Company profile page highlights: contact info, expertise, previous work, and ratings/reviews
Highlight services offered: doorstep, after-hour drop off, remote measurements, and custom designs
Main Features & Prototype
Make searching easy
Search and find tailors near you
Filter tailors by top rated tailors, distance, and/or experience
Make the experience personable
Included communications feature in the app
Most people like to book or schedule a tailor via phone call
Customers can ask questions before committing to making an appointment
Builds a connection or rapport between the customer and the tailor
Convenience is key
Offering remote measurement software on the app
Accommodate busy schedules by having tailors that offer door-step service and after hours drop-off
Store measurements to share or update when needed
Things I would do if I had more time
I wanted to emit an air of luxury and meet W3C Accessibility standards.
Full Case Study Deck here.
Full Design System file here.
I redesigned the app because the original colors I used were not accessible and very jarring on the eyes. These colors are more muted and emit an air of luxury which is more aligned with what the user experiences when getting custom-made or custom-fit clothing from a tailor.
Tailor Me’d is a project that helps users find and book tailors that are tailormade just for them quickly and conveniently.
My Role:
Visual Design
Information Architecture
User Research
Storyboarding
Brand Analysis
Tools Used:
Figma
Google Suite
Adobe Creative Suite
Team:
Me, myself and I
Timeline:
6 months
Overview
Tailor Me d
Tailor Me d
My Saved Tailors
My Dimensions
Get remote Measurement
Find a Tailor made for you
WELCOME TAYLOR
Upcoming appointments:
Initial consultation: March 10, 2024
2 piece suit
1st Fitting: March 18, 2024
2 piece suit
Home
Message
Appointments
Notifications
Understanding the User
The process to find a tailor can be time-consuming and frustrating.
Make the search for a tailor quick, easy, and personable.
They do not know where to look
Most people have tight and busy schedules
No extra time to scour the internet to find a tailor and make sure they are a good fit
Pain Points
Solution
Problem
User Personas
Persona group 1: Visually impaired or older users on a budget
Persona group 2: Busy working adults who need a tailor that can accommodate their busy schedules
There’s a lack of connection between the customer and the business
Customers can only call, not message
Customers cannot keep and store their measurements
Competitive Analysis
Understand the specific challenges that users might face in the searching, scheduling, and reservation processes.
Paper Wireframes
Sketch It Out
Customer user flow
Low-fidelity Usability test - follow-up questions
High-fidelity usability test of tailor search page
Usability testing
4 Major Improvements
Date/Time
Type of Service
Contact Info
Drop off Intructions
Your Booking is Confirmed!
Back
Back To home
View Appointments
Notes
Services offered
Previous Work
Company Profile
Description
Company info
Name of Company
Back
Message
Message
Book Now
Book Now
(10 Reviews)
4.8
TB
MP
AL
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Quisque nec accumsan nibh!
Suspendisse eget ornare neque, eu aliquet nibh.
1
2
3
Detailed Communication System
The confirmation wasn’t detailed enough. Users wanted the confirmation to contain a summary of their appointment.
Users choose tailors based on the highest ratings, reviews, or recommendations from friends/family.
I added reviews section to the company profile page and highlighted the ratings for each company to help make the decision easier for users.
To address this, I designed a detailed confirmation summary to include the date, time, contact information, type of service booked, and other specific instructions for the appointment
“...So, if I was going to find another tailor aside from her. I actually, I would look around, just would ask around. But if I was using an app, I probably would look at the highest rated tailors.”
-(Participant D)
Added Reviews to Company Profile
Detailed Confirmation Summary
The Fitting
Find a tailor near me
My Appointments
Get Remote Measurements
Saved Measurements
Welcome to Tailor Me’d! Where we find the Tailor made just for you!
How to Measure Yourself -
Quick Guide
Quick and Easy Hand Stitches to Patch Any Hole
Tailor Me d
Find Tailors Near me
Home
Message
Notifications
Tailors near me
Enter address or zipcode
Sewing Studio
3.9
0.6 miles
The Tailor
4.7
4.3 miles
Sewtastic
4.3
2.5 miles
King-Pin
3.5
1.4 miles
The Modiste
4.9
1.2 miles
Taylor-Made
4.8
0.9 miles
Home
Message
Notifications
Services offered
Previous Work
Reviews
The Modiste
Book Now
(20 Reviews)
4.9
JW
IY
DF
Jackie
Ilyanna
Danielle
Quisque elementum lectus quis tincidunt egestas!!!
Aenean sollicitudin magna et lectus dictum dictum!
About us
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Nam sed luctus urna.
Luxury custom designs for any occasion. With 10 years in the industry I love seeing the smile I put on each of my client’s faces when they first look in the mirror and try on my designs. At the Modiste you will always leave with a smile when you step out that door.
After hours drop off
Remote measurements
Custom Designs
Home
Message
Notifications
Services
Shirt
Take in
Shorten Sleeves
Adjust shoulders
$25
$80
$40
Pants
Skirt
Dress
Suit
Wedding Dress
Prom Dress
Jacket
Jeans
Other
Select the service(s) you need
Continue
Date/Time
Type of Service
Contact Info
Drop off Instructions
Your Booking is Confirmed!
Notes
VIew
Appointments
BACk TO
HOME
Home
Message
Notifications
Mon, Apr 19 at 9:30 am
Pants: Take in
Shirt: Shorten sleeves
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Please come at specified appointment time. If you are just dropping off, you can come any time between 9 am - 5 pm.
N/A
The Modiste
Message...
Greetings! I wanted to know if you would be able to hem these pants for me and how much would that be?
Hello. For a simple hem, It would be $10.
10:05
10:00
10:00
Today
Tailor Me d
My Saved Tailors
My Dimensions
Get remote Measurement
Find a Tailor made for you
WELCOME TAYLOR
Upcoming appointments:
Initial consultation: March 10, 2024
2 piece suit
1st Fitting: March 18, 2024
2 piece suit
Home
Message
Appointments
Notifications
Tailors near me
Enter address or zipcode
Sewing Studio
3.9
0.6 miles
The Tailor
4.7
4.3 miles
Sewtastic
4.3
2.5 miles
King-Pin
3.5
1.4 miles
The Modiste
4.9
1.2 miles
Taylor-Made
4.8
0.9 miles
Home
Message
Appointments
Notifications
Services offered
Previous Work
Reviews
The Modiste
Book Now
(20 Reviews)
4.9
JW
IY
DF
Jackie
Ilyanna
Danielle
Quisque elementum lectus quis tincidunt egestas!!!
Aenean sollicitudin magna et lectus dictum dictum!
About us
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Nam sed luctus urna.
After hours drop off
Remote measurements
Custom Designs
Home
Message
Appointments
Notifications
Luxury custom designs for any occasion. With 10 years in the industry I love seeing the smile I put on each of my client’s faces when they first look in the mirror and try on my designs. At the Modiste you will always leave with a smile when you step out that door.
Services
Shirt
Take in
Shorten Sleeves
Adjust shoulders
$25
$80
$40
Pants
Skirt
Dress
Suit
Wedding Dress
Prom Dress
Jacket
Jeans
Other
Select the service(s) you need
Continue
Date/Time
Type of Service
Contact Info
Drop off Instructions
Your Booking is Confirmed!
Notes
View
Appointments
Back To
Home
Mon, Apr 19 at 9:30 am
Pants: Take in
Shirt: Shorten sleeves
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Please come at specified appointment time. If you are just dropping off, you can come any time between 9 am - 5 pm.
N/A
Home
Message
Appointments
Notifications
Sewtastic
Message...
Greetings! I wanted to know if you would be able to hem these pants for me and how much would that be?
Hello. For a simple hem, It would be $10.
10:05
10:00
10:00
Today
Menu component allows for the app to work better with assistive technologies, such as a screen reader
Large icons and descriptions allow users with visual impairments or fine motor impairments to navigate the app easier
Based on user interviews I found that many people find and choose a tailor by word of mouth or recommendations from friends and family. Users would be likely to choose the tailor if their friend recommended them.
Who have a craft as well as fashion designers or customer designs because the process is very similar to tailors.
Due to the time constraints, I only had time for client/customer side of the application.
Feedback from mentors - preferred the new redesign colors over the original design
Multiple usability study participants asked when the app will be launched because they would love to use an app like this right now.
Impact
How to better conduct user interviews and usability studies.
Iterative process of design and end to end product development
What I Learned
Design the tailor side of user interface
Apply framework to other small business types
Add a Social aspect - recommendations
Redesign
Design System
Accessibility
Conclusion
Tailor Me d
My Saved Tailors
My Dimensions
Get remote Measurement
Find a Tailor made for you
WELCOME TAYLOR
Upcoming appointments:
Initial consultation: March 10, 2024
2 piece suit
1st Fitting: March 18, 2024
2 piece suit
Home
Message
Appointments
Notifications
🔷 There’s a lack of connection between the customer and the business
🔷 Customers can only call, not message
🔷 Customers cannot keep and store their measurements
✅ Find Top-Rated Tailors – Users want to see ratings & reviews before choosing a tailor.
✅ Filter & Narrow Options – A search or filter feature is needed to refine tailor choices.
✅ Direct Communication – Users prefer to chat with tailors before booking.
✅ Clear Booking Confirmation – A detailed summary ensures users feel confident in their reservation.
✅ Special Requests – Users need a way to add custom requests (e.g., fabric preferences, measurements).
🔷 Company profile page highlights: contact info, expertise, previous work, and ratings/reviews
🔷 Highlight services offered: doorstep, after-hour drop off, remote measurements, and custom designs
🔷 Search and find tailors near you
🔷 Filter tailors by top rated tailors, distance, and/or experience
🔷 Included communications feature in the app
🔷 Most people like to book or schedule a tailor via phone call
🔷 Customers can ask questions before committing to making an appointment
🔷 Builds a connection or rapport between the customer and the tailor
🔷 Offering remote measurement software on the app
🔷 Accommodate busy schedules by having tailors that offer door-step service and after hours drop-off
🔷 Store measurements to share or update when needed
🔷 How to better conduct user interviews and usability studies.
🔷 Iterative process of design and end to end product development
Things I would do if I had more time:
🔷 Design the tailor side of the user interface
🔷 Expand and apply framework to other small business types
🔷 Add a social aspect through friend/family recommendations
🔷 Multiple usability study participants asked when the app will be launched because they would love to use an app like this right now.
🔷 Feedback from mentors - preferred the new redesign colors over the original design
Understanding the User
Pain Points
Time
Information Architecture
Accessibility
Communication
User Personas
Competitive Analysis
Sketch It Out
Sketch It Out
Paper Wireframes
Customer user flow
Usability testing
Understand the specific challenges that users might face in the searching, scheduling, and reservation processes.
Low-fidelity Usability test - follow-up questions
Low-fidelity Usability test - follow-up questions
High-fidelity usability test of tailor search page
Insights
The Fitting
4 Major Improvements
1
Detailed Confirmation Summary
2
Added Reviews to Company Profile
3
Detailed Communication System
Tailor Me d
Make the search for a tailor quick, easy, and personable.
Solution
🔷 They do not know where to look
🔷 Most people have tight and busy schedules
🔷 No extra time to scour the internet to find a tailor and make sure they are a good fit
The process to find a tailor can be time-consuming and frustrating.
Problem
My Role: UX Designer and UX Researcher
Tools Used: Figma | Google Suite |
Adobe Creative Suite
Timeline: 6 months
Tailor Me’d is a project that helps users find and book tailors that are tailormade just for them quickly and conveniently.
Overview
Final Adjustments - Refining the Design
Users need a way find top rated tailors and view other’s reviews
Reviews and Ratings
Users need a way to narrow down the list of tailors
Filters
Direct Communication
Users need a way to directly contact with the tailor before booking
Confirmation
Users need a detailed confirmation of their booking
Booking Customization
Users need a way to add any special accommodations or details during booking
Fast Turn Around
Users need a way to expedite services as applicable
“...So, if I was going to find another tailor aside from her. I actually, I would look around, just would ask around. But if I was using an app, I probably would look at the highest rated tailors.”
-(Participant D)
4
Added a Filter Component
“I didn't feel confident choosing a tailor because there wasn't enough info provided”
-(Participant D)
High-Fidelity Mockups
Main Features &Prototype
Make quick informed decisions
Make searching easy
Make the experience personable
Convenience is key
Why the Redesign?
Impact
Next Steps
Lessons Learned
I wanted to emit an air of luxury and meet W3C Accessibility standards.
Large icons and descriptions allow users with visual impairments or fine motor impairments to navigate the app easier
Accessibility
Design System
Menu component allows for the app to work better with assistive technologies, such as a screen reader
Conclusion
🚀 Better Accessibility & User Experience
🔹 Old Colors → Jarring & Inaccessible ❌
🔹 New Colors → Muted, Luxurious, and Easier on the Eyes ✅
👗 Tailored Experience, Tailored Design
The new palette aligns with the premium feel of custom-made and custom-fit clothing—elevating the user’s journey to match the craftsmanship of a tailor.
🔹 Issue: Users felt the confirmation lacked key details.
🔹 Solution: Redesigned the confirmation to include:
✔ Date & Time 🗓️
✔ Tailor’s Contact Info 📞
✔ Service Type 👔
✔ Special Instructions 📝
How Users Choose a Tailor
✅ Top factors: Ratings, reviews & recommendations.
✅ Solution: Added a reviews section & highlighted ratings on the company profile page for easier decision-making
📞 Users want direct contact (call or message) with tailors before booking.
💬 Solution: Designed a system for calls & texts so users can communicate easily before and during the booking process.
How Users Choose a Tailor
🔹 Key factors: Expertise, ratings, location & pricing.
🔹 Solution: Added a filter feature to help users narrow results & choose with confidence.
“...as well as having the communication buttons at the bottom of the screen. Sometimes you have to book or give your information to the service provider before you can ask questions.”
-(Participant A)
"Sagon yn lantīr bona ao ūndegon jorrāelza."
"Sagon yn lantīr bona ao ūndegon jorrāelza."
Time
Information Architecture
Accessibility
Communication
Insights
Find a Tailor
Find a Tailor
Take My Measurements
Take My Measurements
Appointments
Appointments
Previous Measurements
Previous Measurements
Find a Tailor
Homepage
Homepage
Inbox
Back
Chats
Calls
Distance
Remote
Doorstep Service
10
Top Rated
Top Rated
Sort by
Top Rated
Jane Doe
Message...
Greetings! I wanted to know if you would be able to hem these pants for me and how much would that be?
Hello. For a simple hem, It would be $10.
10:05
10:00
10:00
Today
All participants wanted to communicate or have direct contact with the tailor before booking. Most users would also prefer to call the tailor to schedule.
I created a detailed communication system that allows users to both call and text the tailor to gain more information before booking an appointment and during the process.
“...as well as having the communication buttons at the bottom of the screen. Sometimes you have to book or give your information to the service provider before you can ask questions.”
-(Participant A)
“I didn't feel confident choosing a tailor because there wasn't enough info provided”
-(Participant D)
Enter address or zipcode
Tailors near me
Back
Distance
Rating
Experience
All
5
4
3
2
1
Reset
Apply
Filter
0-2 yrs
2-5 yrs
5-10 yrs
10-20 yrs
20+ yrs
10 mi
4
Added a Filter Component
Users choose tailors based on level expertise or experience, ratings, and location. They also choose based on pricing.
I created a filter component so participants can narrow down their results to their specific preferences and make a more informed decision.
Find a tailor near me
My Appointments
Get Remote Measurements
Saved Measurements
Welcome to Tailor Me’d! Where we find the Tailor made just for you!
How to Measure Yourself -
Quick Guide
Quick and Easy Hand Stitches to Patch Any Hole
Tailor Me d
Find Tailors Near me
Home
Message
Notifications
Tailors near me
Enter address or zipcode
Sewing Studio
3.9
0.6 miles
The Tailor
4.7
4.3 miles
Sewtastic
4.3
2.5 miles
King-Pin
3.5
1.4 miles
The Modiste
4.9
1.2 miles
Taylor-Made
4.8
0.9 miles
Home
Message
Notifications
Services offered
Previous Work
Reviews
The Modiste
Book Now
(20 Reviews)
4.9
JW
IY
DF
Jackie
Ilyanna
Danielle
Quisque elementum lectus quis tincidunt egestas!!!
Aenean sollicitudin magna et lectus dictum dictum!
About us
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Nam sed luctus urna.
Luxury custom designs for any occasion. With 10 years in the industry I love seeing the smile I put on each of my client’s faces when they first look in the mirror and try on my designs. At the Modiste you will always leave with a smile when you step out that door.
After hours drop off
Remote measurements
Custom Designs
Home
Message
Notifications
Services
Shirt
Take in
Shorten Sleeves
Adjust shoulders
$25
$80
$40
Pants
Skirt
Dress
Suit
Wedding Dress
Prom Dress
Jacket
Jeans
Other
Select the service(s) you need
Continue
Date/Time
Type of Service
Contact Info
Drop off Instructions
Your Booking is Confirmed!
Notes
VIew
Appointments
BACk TO
HOME
Home
Message
Notifications
Mon, Apr 19 at 9:30 am
Pants: Take in
Shirt: Shorten sleeves
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Please come at specified appointment time. If you are just dropping off, you can come any time between 9 am - 5 pm.
N/A
The Modiste
Message...
Greetings! I wanted to know if you would be able to hem these pants for me and how much would that be?
Hello. For a simple hem, It would be $10.
10:05
10:00
10:00
Today
Tailor Me d
My Saved Tailors
My Dimensions
Get remote Measurement
Find a Tailor made for you
WELCOME TAYLOR
Upcoming appointments:
Initial consultation: March 10, 2024
2 piece suit
1st Fitting: March 18, 2024
2 piece suit
Home
Message
Appointments
Notifications
Tailors near me
Enter address or zipcode
Sewing Studio
3.9
0.6 miles
The Tailor
4.7
4.3 miles
Sewtastic
4.3
2.5 miles
King-Pin
3.5
1.4 miles
The Modiste
4.9
1.2 miles
Taylor-Made
4.8
0.9 miles
Home
Message
Appointments
Notifications
Services offered
Previous Work
Reviews
The Modiste
Book Now
(20 Reviews)
4.9
JW
IY
DF
Jackie
Ilyanna
Danielle
Quisque elementum lectus quis tincidunt egestas!!!
Aenean sollicitudin magna et lectus dictum dictum!
About us
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Nam sed luctus urna.
After hours drop off
Remote measurements
Custom Designs
Home
Message
Appointments
Notifications
Luxury custom designs for any occasion. With 10 years in the industry I love seeing the smile I put on each of my client’s faces when they first look in the mirror and try on my designs. At the Modiste you will always leave with a smile when you step out that door.
Services
Shirt
Take in
Shorten Sleeves
Adjust shoulders
$25
$80
$40
Pants
Skirt
Dress
Suit
Wedding Dress
Prom Dress
Jacket
Jeans
Other
Select the service(s) you need
Continue
Date/Time
Type of Service
Contact Info
Drop off Instructions
Your Booking is Confirmed!
Notes
View
Appointments
Back To
Home
Mon, Apr 19 at 9:30 am
Pants: Take in
Shirt: Shorten sleeves
9102 Breezy Way
Los Angeles, CA 90003
213-555-3125
Please come at specified appointment time. If you are just dropping off, you can come any time between 9 am - 5 pm.
N/A
Home
Message
Appointments
Notifications
Sewtastic
Message...
Greetings! I wanted to know if you would be able to hem these pants for me and how much would that be?
Hello. For a simple hem, It would be $10.
10:05
10:00
10:00
Today